![]() ![]() We also log all account access by full IP address for security and fraud prevention purposes, and we keep this login data for as long as your product account is active. General Geolocation dataįor most of our products, we log the full IP address used to sign up a product account and retain that for use in mitigating future spammy signups. If you delete your account, we’ll delete the content within 60 days. We keep this content as long as your account is active. This is so you can use our products as intended, for example, to create projects in Basecamp or to receive email in HEY. We store on our servers the content that you upload or receive or maintain in your 37signals product accounts. We occasionally use aggregate billing information to guide our marketing efforts. We store your billing address so we can charge you for service, calculate any sales tax due, send you invoices, and detect fraudulent credit card transactions. We store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. Credit card information is submitted directly to our payment processor and doesn’t hit 37signals servers. If you sign up for a paid 37signals product, you will be asked to provide your payment information and billing address. We’ll never sell your personal information to third parties, and we won’t use your name or company in marketing statements without your permission either. We sometimes also give you the option to add a profile picture that displays in our products. With your consent, we will send you our newsletter and other updates. We may also send you optional surveys from time to time to help us understand how you use our products and to make improvements. That’s so you can personalize your new account, and we can send you product updates and other essential information. When you sign up for a 37signals product, we ask for identifying information such as your name, email address, and maybe a company name. Here’s what that means in practice: Identity and access Our guiding principle is to collect only what we need. If you are a California resident, please click here to see our California Notice at Collection, which includes additional disclosures as required by California law. If you are a customer’s end user and you have questions about how your information is collected and processed through the services, please contact the organization who has provided your information to us for more information. 37signals’s obligations as a “data processor” or “service provider” with respect to such information are defined in such services agreement and applicable data protection addendum and are not made part of this policy. ![]() 37signals processes End User Communications under the instructions of the relevant customer, which is the “data controller” or “business” (or occupies a similar role as defined in applicable privacy laws), as described in the applicable services agreement between such customer and 37signals. However, this policy does not cover information about a customer’s end users that 37signals receives from a customer, or otherwise processes on a customer’s behalf, in connection with the services provided by 37signals to the customer pursuant to an applicable services agreement (including the content of messages of customer end users (“End User Communications”)). We refer collectively to these categories of individuals as “you” throughout this policy. This policy applies to our handling of information about site visitors, prospective customers, and customers and authorized users (in relation to their procurement of the services and management of their relationship with 37signals). If you are applying for a job at 37signals, please review our Recruitment Privacy policy. This policy applies to all products built and maintained by 37signals LLC including Basecamp (all versions), HEY, Highrise, Campfire, Backpack, Ta-da List, and Writeboard (together, “37signals”). When transferring personal data from the EU.What happens when you delete content in your product accounts.Your rights with respect to your information.When we access or disclose your information.For your convenience, links to each of those sections is as follows: We promise we never sell your data: never have, never will. ![]() In this policy, we lay out: what data we collect and why how your data is handled and your rights with respect to your data. ![]() The privacy of your data-and it is your data, not ours!-is a big deal to us. ![]()
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