![]() ![]() You can pay for your purchases using major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.Ĥ. What payment methods do you accept? We accept a variety of payment methods to ensure a smooth shopping experience. Proceed to the secure checkout process, where you can enter your shipping address and payment details to complete the order.ģ.Select the items you wish to purchase and add them to your shopping cart.Browse our website and explore the diverse range of home decor and tea sets.The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at How can I place an order on Acacuss? Placing an order on Acacuss is easy and convenient: The refund term is within 10 days. will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. Inform by email, sending your return request to must include the following information: the order number, the product reference, and the reason for the return. To receive a refund for the returned product, please follow the step-by-step procedure below: Once the return is accepted, you can then proceed to make a separate purchase for the new item. The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the package has been shipped, the order cannot be canceled. The refund will be issued using the same payment method. To cancel an order, please contact us immediately after the purchase by email at indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). No, the return at is free, according to the aforementioned conditions, there is no supply charge. To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.The refund will be processed promptly and without any additional charges.For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.Once you have filled out and submitted the return request to our email at you will receive an email within 48 business hours with the return address or a return label. ![]() Opening a sealed package will make it difficult for us to accept the return.If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.If the product loses value due to excessive handling, we may reduce the refund amount.However, please refrain from excessive testing beyond what is necessary.During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly. ![]()
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